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USDA Adopts the Feith RMA iQ Platform

USDA Adopts the Feith RMA iQ Platform

Press Release: USDA Adopts the Feith RMA iQ Platform

FOR IMMEDIATE RELEASE

Washington, DC (September 20, 2022) – Feith Systems & Software, Inc. is pleased to announce that it has been selected by the United States Department of Agriculture (USDA) to provide its Records Management Application (RMA) solution, Feith RMA iQ.

USDA is the latest federal agency to adopt Feith’s RMA platform, which will be used enterprise-wide to manage the lifecycle of the agency’s electronic and physical records.

“We are thrilled to have been selected by USDA for this important project,” said Dan Feith, Executive Vice President of Feith Systems. “Our RMA platform is the most flexible and user-friendly on the market, and we are confident that it will help USDA improve its records management processes and compliance with federal regulations.”

The Feith RMA solution was selected following a rigorous evaluation process that included a comprehensive review of the agency’s records management requirements. Feith’s RMA platform met all of the criteria established by USDA, and the agency is now in the process of deploying the solution across its organization.

“This is a major win for Feith, and we are proud to have our RMA solution selected by another federal agency,” said Charlie King, CIO of Feith Systems. “Our RMA platform is the result of years of research and development, and we are confident that it will help USDA streamline its records management processes and improve compliance.”

The Feith RMA platform is a web-based solution that provides users with a central repository for all of their electronic and physical records. The platform includes features such as:

  • A drag-and-drop interface that makes it easy to add, modify, or delete records;
  • A search function that allows users to quickly locate specific records;
  • The ability to generate reports and export data for analysis;
  • Workflow feature allowing the user to track progress of individual items through each stage its life cycle.

The Feith RMA platform is also compliant with a variety of federal regulations, including:

  • The Federal Records Act (FRA)
  • The National Archives and Records Administration’s (NARA) General Records Schedule (GRS)
  • The Presidential Records Act (PRA)

About Feith Systems & Software

Feith Systems & Software, Inc., founded in 1979, is the United States’ leading supplier of Records Management Applications to the federal government and commercial entities with high security requirements. Feith solutions are used by organizations around the world to manage physical and digital records, streamline business processes, and improve compliance with regulations.

For more information, please visit www.feith.com or contact us at more-info@feith.com.

Press Contact:
Richard Long
Feith Systems & Software
(267) 464-6416
rlong@feith.com

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Shannon Heim

Shannon Heim

Helping others is what Shannon loves most, making her a great fit for outreach at Records Management University. She is in charge of credits and certificates as well as the RMU email account. When Shannon isn’t talking with students, she edits the on-demand classes to make them as high quality as possible.

Library of Congress goes live with the RMA iQ Platform

Press Release: Library of Congress goes live with the RMA iQ Platform

FOR IMMEDIATE RELEASE

Washington, DC (October 1, 2021) – Feith Systems & Software, a leading provider of records management software (RMA), announced today that their RMA iQ software has achieved Authority to Operate (ATO) on AWS and gone into production at Library of Congress (LoC). This means that Feith RMA iQ is now being used by LoC to manage electronic records in compliance with National Archives and Records Administration (NARA) standards.

“We are thrilled to have our RMA iQ software in production at Library of Congress,” said Dan Feith, Executive Vice President of Feith Systems & Software. “This implementation is a testament to the hard work of our team and the flexibility of our software. We are honored to play a part in helping the Library manage their vast collections of electronic records.”

Authority to Operate is the formal approval required for any information system that will be used to process, store, or transmit government data. The ATO process is designed to ensure that information systems are secure and compliant with all relevant laws and regulations. The process of achieving ATO for a Records Management system can be lengthy and difficult due to the number of integrations required, but Feith’s team was able to streamline the process and achieve ATO in just eight months.

“Going live with the Library is a major accomplishment, but it’s only the beginning,” said Feith. “We will continue to work closely with them to ensure that their records are managed effectively and efficiently with RMA iQ under this IDIQ.”

RMA iQ is Feith’s web-based records management software that helps organizations track, manage, and preserve their electronic records in compliance with NARA standards. RMA iQ is used by federal, state, and local governments, as well as corporations and other organizations, to manage millions of records.

The RMA iQ platform achieved ATO on Amazon Web Services (AWS) in compliance with Federal Information Security Management Act (FISMA) Moderate controls. RMA iQ is also compliant with the Department of Defense 5015.2 Standard for Electronic Records Management Software Applications and Systems.

About Feith Systems & Software

Feith Systems & Software, Inc., founded in 1979, is the United States’ leading supplier of Records Management Applications to the federal government and commercial entities with high security requirements. Feith solutions are used by organizations around the world to manage physical and digital records, streamline business processes, and improve compliance with regulations. Feith is the only American owned and operated company that is certified to operate at all levels of the DoD 5015.02 standard. For more information, please visit www.feith.com or contact us at more-info@feith.com.

Press Contact:
Richard Long
Feith Systems & Software
(267) 464-6416
rlong@feith.com

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Richard Long

Richard Long

"This is an incredible software company with 40 years of pushing the envelope in information technology, and I couldn't be happier to be a part of it. If you have valuable information that is getting lost, is disorganized, separated into too many separate systems, or just isn't bringing value to your organization's mission, you should reach out to Feith." - Richard Long

DD Form 2875 Update, May 2022

DD Form 2875 Update, May 2022

After 13 years, the DD 2875 SAAR form has been modified by the Federal government to include additional fields.

What is a SAAR form?

Department of Defense’s System Authorization Access Request (SAAR) form, or DD Form 2875, is used to request access to computer systems.  The SAAR form includes:

  • The name, title, and contact information of the individual requesting access
  • The name, title, and contact information of the supervisor
  • The reason for requesting access to the system
  • The level of access requested

Once the SAAR form is completed and signed, it must be submitted for approvals. Approvers can be the owners of the information requested, the Information Assurance group, and the Security Manager.

 

How does Feith handle SAAR forms?

Historically, agencies handled the DD 2875 process with paper forms.  Now, Feith Systems has developed entirely electronic forms and workflows to manage the SAAR process.

  • An online form that can be completed and submitted electronically
  • Feith’s Workflow routes the SAAR to the appropriate authorities for approval
  • Electronic authorization is issued to the individual once access is approved
  • Feith maintains a complete list of authorizations requested per user and per system

It starts with a simplified online version of the SAAR form.  Known fields fill automatically.     

Once the requestor fills in and signs their portions of the form, Feith converts it into a working Adobe PDF file.  Workflow sends the SAAR the right person or people for signature with their CAC Card. 

Powers of authority can then either approve or deny the staff member’s request.  If they deny it, Feith sends the form back for corrections.  If the power of authority approves it, Feith marks the requestor as having access to the system or information requested.  The system saves each version of the SAAR form for auditing purposes and keeps a record of every action taken on it.

Feith’s SAAR solution keeps a running list of all the groups, systems, and information a staff member has access to throughout their time at the organization.  When the person leaves the agency, Feith makes it easy for IT to deactivate them everywhere.

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Shannon Heim

Shannon Heim

Helping others is what Shannon loves most, making her a great fit for outreach at Records Management University. She is in charge of credits and certificates as well as the RMU email account. When Shannon isn’t talking with students, she edits the on-demand classes to make them as high quality as possible.

Feith RMA iQ selected for Department of Labor’s enterprise Records Management program

Press Release: Feith RMA iQ selected for Department of Labor's enterprise Records Management program

FOR IMMEDIATE RELEASE

Washington, DC (April 28, 2022) – Feith Systems & Software, a leading provider of integrated software solutions for Records Management, announced today that its RMA iQ platform has been selected by the United States Department of Labor (DOL) as the foundation for their enterprise Records Management program.

DOL’s selection of Feith underscores the company’s leadership position in providing innovative solutions that meet the complex needs of government agencies.

The Department of Labor’s Records Management program is responsible for managing a vast array of records, which includes personnel files, email, case files, and more. The records span a wide range of formats including paper, email, audio, video, and images.

With Feith’s RMA iQ platform, the Department of Labor will be able to manage all of its records in a single, unified system. The platform’s comprehensive suite of features includes document and records management, workflow, business process management, and case management.

RMA iQ will help the Department of Labor to fulfill regulatory requirements such as the Federal Records Act, NARA guidance, UERM, and M-19-21. The software provides employees with easy access to information they need whenever they need it, thereby improving efficiency.

“We are honored to have been selected by the Department of Labor for this important project,” said Don Feith, President and CEO of Feith Systems & Software. “Our RMA iQ platform is proven to meet the demanding needs of government agencies, and we are committed to providing the Department of Labor with the best possible solution for their Records Management needs.”

About Feith Systems & Software

Feith Systems & Software, Inc., founded in 1979, is the United States’ leading supplier of Records Management Applications to the federal government and commercial entities with high security requirements. Feith solutions are used by organizations around the world to manage physical and digital records, streamline business processes, and improve compliance with regulations. Feith is the only American owned and operated company that is certified to operate at all levels of the DoD 5015.02 standard. For more information, please visit www.feith.com or contact us at more-info@feith.com.

Press Contact:
Richard Long
Feith Systems & Software
(267) 464-6416
rlong@feith.com

LinkedIn
Twitter
Email
Print
Richard Long

Richard Long

"This is an incredible software company with 40 years of pushing the envelope in information technology, and I couldn't be happier to be a part of it. If you have valuable information that is getting lost, is disorganized, separated into too many separate systems, or just isn't bringing value to your organization's mission, you should reach out to Feith." - Richard Long

Defense Commissary Agency’s rollout of Feith RMA IQ receives prestigious DoD CIO Award

Defense Commissary Agency’s rollout of Feith RMA IQ receives prestigious DoD CIO Award

FOR IMMEDIATE RELEASE

WASHINGTON, DC 

Pentagon leadership has awarded the Defense Commissary Agency with the prestigious DoD CIO Award for their world-wide rollout of the Feith Systems electronic records management platform, RMA IQ.

The DoD CIO Awards Program recognizes outstanding achievements in Digital Modernization from across the Department of Defense.

“The recipients of this award have demonstrated how technology truly enables our nation to perform critical missions despite the COVID-19 global pandemic,” said the Honorable Dana Deasy, Chief Information Officer of the DoD, introducing the awards.

This year the DoD CIO leadership selected Feith customer DeCA as the winner of the Electronic Records Management modernization award.

A team of eighteen from the Defense Commissary Agency were recognized at the Pentagon for their successful rollout of the Feith ERM platform.

Describing DeCA’s successful project, Mr. Deasy celebrated the agency’s “successful transition to electronic records with a fully integrated, fully automated, and cost savings records management solution that fosters rapid information sharing across the Defense Commissary Agency.”

Director of DeCA’s IT Management and Oversight directorate, Neville Gallimore, celebrated the win with the directorate, “It took a team effort from multiple functional areas and the IT Group to achieve one of the core pillars of our congressionally mandated IT modernization goals.”

“We are extremely proud of DeCA’s accomplishment winning this well-deserved award, especially during the COVID outbreak when IT Modernization was so critically important. We couldn’t be prouder to have been a part of it. We’re continuing our important work ensuring agencies are compliant with M-19-21 and becoming the standard for Federal Electronic Records Management.” said Daniel Feith, Executive Vice President of Feith Systems.

You can watch the presentation of the award here:
https://dodcio.defense.gov/

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Kris Pettie

Kris Pettie

Kris is Feith’s Principal Government Business Analyst who provides analysis, sales engineering, proposal development, oversight of compliance with government contracting, and records management policy expertise for Feith's Government Division. Kris brings over 15 years of experience in government management consulting and policy analysis. Kris is a contributor to Feith’s Records Management University and continually seeks out new ways to engage and empower Feith’s government customers.

Case Study: Big county Using Feith’s Physical Records

Case Study: Big county Using Feith’s Physical Records

Problem: One of the most Populous Counties in the U.S.  needed a better system for managing their records

Members of this county perform essential administrative functions such as registering voters, supervising elections, keeping records, providing police protection, and administrating health and welfare services. Storing and managing their boxed records consumes much of their time, however, and the paperwork continues to pile up. Not only is it their job to maintain hundreds of documents, but they must also keep track of these files. It’s an enormous amount of paperwork to support.

Although they had a system in place for managing these records, they experienced several problems with it. First, their existing system didn’t provide them with enough user licenses. Agencies outside of their county had to fill out a paper form whenever they needed to check out a box. Another problem they encountered was with destroying boxes. They kept retention schedules based on the contents of the boxes, but it was a tedious and manual process of sorting through and finding the correct files. 

A third problem arose from how they were tracking records and communicating with agencies. This county was sending spreadsheets through email to monitor and communicate this crucial information. However, this method required them to reenter new data into their online database. With email communication, it sometimes took a long time to hear back from agencies too. A final problem they encountered was with the high cost. Their inflexible record management software didn’t perform up to their standards. Ultimately, this county decided that to improve their workflow they needed new software that could solve these challenges.

Feith’s Solution:  The Project

The first step began with a discovery phase. The Feith team wrote up a functional solution design document (FSD) that listed any configurations or changes that were going to be made. Next, to better understand the workflow and logistics needed for uploading 45,000 boxes of records, the Feith team arranged for an in-person meeting at the client’s location. Once on-site, they spoke with end users and then developed a solution to meet the client’s exact specifications.

With Feith’s software, this client will receive better record management, improved reporting, and greater transparency. For example, their communication with outside agencies can now occur through a simple workflow instead of through email. And all their conversation will be in a single location which means they won’t have to search through a cluttered email inbox to see if they received an approval message. Dashboards will give them increased insights into their data. From a glance, they’ll be able to determine which boxes need approval and which need destruction. Moreover, when they’re ready, they can streamline their workflow even further with Feith’s electronic record management solution.

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Kris Pettie

Kris Pettie

Kris is Feith’s Principal Government Business Analyst who provides analysis, sales engineering, proposal development, oversight of compliance with government contracting, and records management policy expertise for Feith's Government Division. Kris brings over 15 years of experience in government management consulting and policy analysis. Kris is a contributor to Feith’s Records Management University and continually seeks out new ways to engage and empower Feith’s government customers.