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Welcome to RMU!

Your trusted records management resource since 2014

Records Management University: The go-to online series for Records Management and Information Governance pros. With over 9,000 RM & IG professionals already on board, RMU is just months away from kicking off its twenty-third semester! In just five one-hour sessions, you’ll get the latest updates, smart strategies, and practical tips from industry leaders. Whether you’re new to the field or a seasoned expert, RMU makes learning fresh, relevant, and fun.

Meet the Teachers

Host

Shannon Heim

Shannon has been the host of Records Management University for over six years and has been a volunteer since 2014. With a commitment to supporting the community, Shannon has spent over a decade creating and delivering engaging content that helps professionals in the field navigate the complexities of records management. Shannon is also the mind behind the illustrations featured in RMU’s educational materials.

Instructor

Ray Davis

Ray Davis is a records management veteran with over 20 years of experience and a long-time ARMA member who served as a Regional Vice President. He has presented at an almost countless number of webinars and conferences, and if his name sounds familiar, it should. Ray is a returning Records Management University instructor, and we could not be more excited to have him back.

More Coming Soon

What's Happening in Fall 2026?

Expert guests

Each class brings you the perspective of agency records officers, compliance leads, and governance specialists who have actually done the work. They lead the sessions where real-world judgment matters most.

New technologies

AI, automation, and the tools reshaping how records get captured, classified, kept, and dispositioned. Sessions cut through what is real, what is hype, and what it means for the program you run.

New Policies/Mandates

Retention rules, federal and state mandates, expectations, and compliance deadlines do not stand still. We track what changed in 2026 and turn it into controls you can actually enforce.

Real-World experience

Stories from agencies and teams who put this into practice: what worked, what broke, and the lessons you can take straight back to your own shop. Plus freebies and fun new learning materials from them.

Frequently Asked Questions

Records Management University serves as a series of webinars curated to educate professionals on every facet of Records Management. This program spans from foundational concepts to advanced intricacies, offering an understanding of essential topics such as compliance, digital transformation, industry best practices, and real-world case studies. 

Our goal is to equip you with actionable knowledge that transcends theory, enabling you to navigate the realm of records management.

This series is tailored to various professionals including Records Managers, Information Governance Professionals, Compliance Officers, IT Managers, and any individuals aiming to enhance their records management knowledge.

Registration can be completed online through the registration link provided in this webpage. Simply fill out the form with your details, and you will receive a confirmation email from the RMU team confirming your registration.

No, Records Management University is entirely free to attend.

We believe in empowering professionals with essential knowledge in records management, and we are pleased to offer this educational opportunity to all interested participants.

Yes, we do record all webinars in the Records Management University series. They will be made available as on-demand videos and will be emailed to registrants following the live sessions.

This allows participants to revisit the content at their convenience and ensures that those unable to attend the live sessions can still benefit from the insights shared.

Participants will need a stable internet connection to download our webinar client application, Zoom. This user-friendly platform ensures a seamless experience during our live sessions. Once downloaded, simply follow the instructions to join the webinar. We recommend testing the application prior to the event to ensure everything is working smoothly.

If you can’t make it to a live session, no problem. You can catch up by watching the recorded on-demand version. After the live class, this recording will be made available for everyone who signed up via a follow-up email.

So, even if you miss the live session, you won’t miss out on the good stuff – you can still learn at your own pace.

Join the RMU Mailing List!

Once you sign up, you're all set to receive incoming emails about the Fall 2026 Semester. See you soon!