Built for state governments and the largest counties and cities in the country: jurisdictions whose records volume and statutory load look more federal than local. Public records on your state's statute, retention on your archives' schedule, a century of paper indexed without a rip-and-replace.
State governments. The country's largest counties. Its major cities. Where records run to the millions, the deadlines aren't negotiable, and the audit trail is the deliverable.
Statewide public records under your state's act, retention schedules that carry the force of law, and records spread across dozens of agencies. Feith runs the whole program on one platform, the same way it runs records for 60+ federal agencies.
The biggest clerk and records offices in the country: millions of documents under retention, public-records requests at volume, and a public-access portal the public actually uses. Plus big-city law departments and records units fielding request volumes that overwhelm ordinary tools. Feith was built for that volume. It digitizes the paper, runs the digital record, and keeps the audit trail intact.
State corrections, major-metro police and sheriff's departments, and large DA offices.
See Case Manager ›State Medicaid, vital records, child welfare, and licensing boards.
See Case Manager ›State DOTs, environmental agencies, and big-city planning and code enforcement.
See document management ›
The platform learns your rules once and applies them on every record. After that, you spend your time on the calls only you can make.
The California Public Records Act, New Jersey's OPRA, New York's FOIL, Illinois' FOIA, the Texas Public Information Act, Florida's Public Records Act, and roughly 45 others, each with its own response standard, exemption library, fee structure, and appeal path. FOIA Workbench was built for the federal Freedom of Information Act and configures to each state's regime. Feith runs your statute as written — the deadlines, the exemptions, the fee schedule, and the appeal path your law defines.
Every state archives publishes general and agency-specific retention schedules, and many jurisdictions give those schedules the force of law. RMA iQ carries them the same way it carries NARA schedules at the federal level: applied at the record level, with disposition logged.
The FBI's Criminal Justice Information Services policy governs how criminal-justice information is stored, transmitted, accessed, and audited, for sheriffs, municipal police, DA offices, state corrections, fusion centers, and the vendors handling records for them. Records held under it get the platform's access control, audit logging, and encryption in transit and at rest.
Pub 1075 governs how state and local agencies handle Federal Tax Information: departments of revenue, child-support enforcement, unemployment insurance, income-verifying Medicaid agencies, and some DMVs. Records held under it get the platform's storage, access, and disclosure logging controls.
State Medicaid agencies, departments of health, vital-records offices, and any state agency acting as a covered entity or business associate. Feith supports the Security Rule's access management, audit logging, integrity controls, and transmission security.
Request platforms manage the inbox. Feith manages the record (capture, classify, retain, redact, release, dispose) in one governed system of record.
Classification at ingest, retention applied at the record level, disposition logged when it fires, and a chain of custody that survives a subpoena. Feith was built to be a system of record from the first commit. Your state archives configures the schedule; the platform applies it on every record.
Pre-built connectors for the systems your staff lives in (Microsoft 365 and SharePoint, ArcGIS, ServiceNow, Documentum, OpenText, Laserfiche), plus an open REST API — we integrate the court, recording, and permitting platforms your jurisdiction runs as part of the project. The line-of-business app stays where it is; the record of what it produced lives in Feith.
State and local agencies usually buy these as three products from three vendors, with three integration projects to match. Feith runs all three as one system.
The recorder's office, the public-records queue, and the prosecutor's case files run on the same foundation: one login, one audit trail.
NARA-aligned and built to DoDM 8180.01. Configures to state retention schedules.
See the product ›Runs your state's public records act: statutory clocks, exemption library, fees, and appeals, configured in.
See the product ›Permission-based access, version control, and audit logging: the foundation the records and case layers sit on.
See the product ›Configurable case workflows for prosecutor files, child-welfare investigations, licensing complaints, and IG matters.
See the product ›Low-code and no-code process automation. Staff build the workflow apps your jurisdiction runs without an IT bottleneck.
See the product ›AI that reads your records and surfaces what matters: classification, exemption identification, redaction suggestions, and Q&A over your corpus.
See the product ›Licensed by users and modules, sized to your jurisdiction: from a major-county or big-city rollout to a statewide deployment across agencies. All six capabilities run on the same platform.
Minutes, agendas, recordings, and the documents behind every vote fall under open-records law the moment a request lands. Feith captures them as they're created, applies the retention schedule, and produces the responsive set, with redactions logged, before the statutory deadline runs.
| Standard or framework | Status | Notes |
|---|---|---|
| Your state's public records act | Configurable | Statutory clock, exemption library, fees, and appeals, configured in. |
| Your state's retention schedule | Configurable | State archives schedules ingested and applied automatically. |
| HIPAA Security Rule | Supports | Access management, audit logging, integrity, and transmission security. |
| Accessibility — ADA Title II / Section 508 | WCAG 2.1 AA | Public-facing portals and staff interfaces conform to WCAG 2.1 Level AA; VPAT available on request. |
| Federal security baseline | Authorized + certified | FedRAMP Moderate · FIPS 140-3 validated cryptography · NIST SP 800-53 · DoDM 8180.01 · JITC-tested 2002–2023 under the legacy 5015.02-STD. |
Government software vendors get acquired, rebranded, and sunset on a cycle far shorter than a records retention schedule. Feith doesn't work that way: founded in 1979 in Fort Washington, Pennsylvania; privately held, American-owned, and still run by the family that started it. A permanent schedule can outlast the people who set it — the vendor holding those records should be built to last as long, and across 47 years and 60+ government deployments, Feith has been.
Bring a public records request, a clerk's-office workflow, a retention question, or a finding your auditor flagged. We walk through your actual workflow together.
Thanks. We'll reach out shortly to set up your walkthrough.
Editable RFP language for records management, public records, and case management. We email the Word doc.
Thanks. We'll send the RFP boilerplate to the email address you gave us.
