Email and calendar
Exchange Online carries federal correspondence, and most agency decisions still start and end in email, which makes the inbox one of the largest sources of federal records.
Federal agencies have standardized on Microsoft 365, and that's where most federal records are now born. Feith RMA iQ makes those records meet NARA's requirements (cross-system capture, case-file logic, multi-stage disposition, and the federal transfer obligation) while your teams keep working in M365.
Email, documents, chat, and files in one place: it's where federal teams do the work, and where most federal records are now born. Feith adds the recordkeeping layer on top.
Exchange Online carries federal correspondence, and most agency decisions still start and end in email, which makes the inbox one of the largest sources of federal records.
SharePoint Online holds the documents, libraries, and sites teams build their work on. It's where a draft becomes the official version.
Teams carries the day-to-day: the messages, channels, and meetings where decisions get made, and increasingly where they're recorded.
OneDrive keeps individual work, and M365 search makes it findable across the tenant. Fast, familiar, and everywhere agencies already work.
M365 is where the records are. Feith captures them into a federal file plan, classifies them, gates disposition through approval, and transfers them to NARA. How Feith captures from M365
NARA's Universal Electronic Records Management requirements define six functional categories. RMA iQ covers all six, for records born in M365 and in every other system the agency runs.
Records also live in ServiceNow, Salesforce, case systems, legacy DMS, SMS, social media, and paper. Feith captures them, alongside M365, into one file plan.
Mission and case records need layered classification: a case file with sub-categories, each carrying its own retention, all contingent on closure and approval.
Approvals gated on business and case events, holds that span sources outside M365, and workflow-driven sign-off that crosses systems.
NARA transfer requires a complete transfer package: SF-258 metadata, record-series mapping, accession bundles, a manifest, and hash digests.
The NARA-required metadata fields present, normalized, and durable on every captured record, with room for agency extensions.
Records officers need disposition-readiness reports, transfer manifests, schedule-coverage maps, and audit-ready evidence packages for inspectors general.
RMA iQ covers all six.
Your teams keep working in SharePoint, Exchange, and Teams. The compliance layer that makes the records defensible lives in Feith.
RMA iQ runs alongside M365 and extends it into full UERM compliance.
Produces the NARA transfer package and manages the transfer manifest end to end.
UERM: TransferRecords officer, agency counsel, and program office sign off independently before any destruction or transfer, routed through the Feith workflow engine. Holds persist until every stakeholder signs.
UERM: DisposalBanner enforcement, portion marking, and CUI tagging with downgrade and declassification logic: the controls that carry a records program into classified environments.
Beyond UERMA record can hold several classifications and category memberships, each with its own retention. The longest applicable retention prevails.
UERM: Maintain & useTime- and event-based triggers chain: active → inactive on a date → eligible on case closure → through approval to final disposition.
UERM: Maintain & useThe NARA-required metadata fields are captured at intake across every connected source and held in one durable schema.
UERM: MetadataOne agency-level file plan governs records inside M365 and outside it. Schedules are defined once and applied through category rules rather than duplicated per office.
UERM: Maintain & useRecords move on real business events (case closed, contract expired, FOIA resolved) captured from the systems where those events happen.
UERM: DisposalWorkflow-driven modules for classified review, FOIA case management, and cross-agency tasking, each integrating back into the file plan.
Beyond UERMRMA iQ is built to DoDM 8180.01, JITC-tested under the legacy DoD 5015.02-STD. Access control is ABAC and RBAC, evaluated per request, so sensitive and classified records are confined to authorized identities by policy, not by folder convention.
The engine behind these capabilities: see RMA iQ
Records inherit case context and multi-pick classification. Disposition is gated on case closure plus multi-stage approval: nothing is destroyed until each office has independently signed off.
None of this touched the working files your teams use every day: the case context, classification, and approval gates all live in Feith.
The General Records Schedule covers administrative records common across agencies: financial, personnel, IT, facilities. Mission records need agency-specific authority. Feith manages both in one agency-level schedule, defined once and applied through category rules rather than duplicated per office.
Physical and electronic records share the same schedule. Records inside and outside M365 share the same schedule. The GRS and agency-specific authorities are combined and applied uniformly.
Deployed in Microsoft Azure, the augmentation layer runs alongside your M365 tenant. For government workloads, capture runs government cloud to government cloud.
User management, access policy, and monitoring run through a single identity provider and one telemetry pipeline.
For government workloads, capture from M365 to Feith runs government cloud to government cloud. Administrative surface area collapses.
Feith's FedRAMP Moderate environment runs on Azure Government; DoD Impact Level deployments run in the agency's own government cloud, up to IL7. Air-gapped and on-premises deployments remain available.
Engine and deployment details: see RMA iQ
An engagement extends the M365 baseline rather than replacing it: assess the tenant and the schedules that govern it, connect the four surfaces, keep capture visible, and retire legacy stores once their records are safe in the file plan.
Inventory the tenant and the records-bearing systems around it, and map current retention coverage against the agency's schedules.
Bring Exchange, SharePoint, Teams, and OneDrive under the file plan, then extend capture to sources outside M365.
Keep capture coverage and schedule health visible, and audit for drift as content and policy change.
Sunset legacy stores once their records are captured into the durable file plan.
Azure Commercial · Azure Government (FedRAMP Moderate) · On-prem with M365 capture
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