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Case Manager

Work, track and manage cases efficiently

Feith’s Case Manager is a low code, customizable, centralized information sharing, review, and communication system for managing and processing cases.   Case Manager is used to improve collaboration abilities across the organization, regardless of whether or not employees are on-premises or out in the field, while keeping mission data secure.  Employees can use Case Manager to work together on cases, securely share and review documents, images, and other data, as well as communicate with each other in real-time.

Feith Case Manager is a low code platform, meaning that it requires little to no coding in order to create custom applications. This makes it easy for non-developers to create and tailor applications to fit their needs. Case Manager is built on a centralized platform that allows organizations to store and share information in one place. This makes it easy for employees to access the information they need, when they need it. And it uses industry-leading security protocols to keep mission data safe and secure.

Collect

Trigger cases from anywhere.

  • Integrate with document database
  • Sync from Windows directories
  • Trigger cases from LOB systems
  • High-speed scanning capture
  • Add documents from web portal

Collaborate

Sharing and communication.

  • Automatically share documents through email
  • Track case collaboration & document revisions
  • Send case files for  approval
  • Annotate the case or content
  • Create document redactions

Capture and combine different document types and email to create a searchable, complete case-file. Our case management software is a highly versatile, packaged solution, designed to facilitate the case lifecycle– collecting, editing and approving cases for submission. Add to that Dashboards and Reports for full accountability.

When you need teams to work together

Case Manager is designed to allow users to hit the ground running.  Employees are shown visible counts of their currently assigned work to do from the moment they sign in.  They can then communicate, collaborate, and collect information easily. Case Manager’s access authorization abilities also help you to maintain a completely defensible audit history. Federal agencies that have implemented Feith Case Manager have seen significant improvements in their ability to process cases and share information. Our case management software is a highly versatile, packaged solution, designed to facilitate the case lifecycle– collecting, editing and approving cases for submission. 

Case Manager makes it easy to build and customize your own Case Types and Workflows, with a point-and-click Low-Code interface.  Below are some popular case types across industries.  Reach out to learn more about our specific case types.

  • Intelligence Investigations
  • FOIA requests
  • Subpoenas
  • Onboarding
  • Internal cases
  • Compliance
  • Contracts
  • E-discovery
  • Business Initiative
  • Support Tickets
  • Insurance Claims
  • Payable / Invoice
  • Project Review
  • Contract Review
  • HR Investigations

Report

Live reporting on-demand.

  • Full oversight of all cases.
  • Visualize case dashboards.
  • Generate reports on any case.
  • Monitor work by users and groups.
  • Notify users of new reports.

Deliver

Final approvals, create deliverables.

  • Store documents in case folders.
  • Approve cases for distribution.
  • Escalate cases for higher approval.
  • Route cases in tailored workflows.
  • Render a PDF of your case file.

Additionally, you have the ability to set access privileges at the object, file cabinet, or individual level so that only authorized users can access sensitive data, ensuring the integrity and safety of your confidential or proprietary data.

Countless ways to make your case

  • Redactions
  • Signatures
  • Content notes
  • Document notes
  • Temporary notes
  • Graphic notes
  • Highlighting
  • Bates stamping
  • Permissions on notes
  • Render PDFs and Tiffs
  • Download controls
  • Revision controls

Read the Case Study

Hear how clients in your industry are using the Feith platform to tackle their most challenging records-based processes. 

83% Of Case Management Purchasers Report a complete payback period of only 2 years or less

Broadening the Scope for Advanced Case Management