Case Management for Government

Efficiently Manage Cases at the Agency

Feith’s Case Manager is a low code, customizable, centralized information sharing, review, and communication system for managing and processing cases.   Case Manager is used to improve collaboration abilities across the organization, regardless of whether or not employees are on-premises or out in the field, while keeping mission data secure.  

Case Manager is designed to allow users to hit the ground running.  Employees are shown visible counts of their currently assigned work to do from the moment they sign in.  They can then communicate, collaborate, and collect information easily. Case Manager’s access authorization abilities also help you to maintain a completely defensible audit history.

A Purely Digital Workflow

Whether you are handling FOIA requests, Congressional Taskers, or Investigations, you’ve played the game — chasing down people from other departments, calling, reminding, begging them to email you their work. In spite of your efforts, the team is still battling to meet deadlines. What you have is a manual process.

Replace your combined paper and digital process, with a digital-native comprehensive Case Management experience, designed with US Federal Agencies in mind.  

  • Add structure to unstructured processes
  • Architected for agency scale
  • Secure messaging, controllable by classifications and markings
  • Built-in DoDM 8180.01 compliant electronic records management
  • Disposition and categorization automation
  • Automate notifications and reminders
  • Build electronic forms in 60 seconds, attach them to cases
  • Customizable workflow


Trigger cases from anywhere

  • Integrate with document database
  • Sync from Windows directories
  • Trigger cases from LOB systems
  • High-speed scanning capture
  • Add documents from web portal


Sharing and Communication

  • Automatically share documents through email
  • Track case collaboration & document revisions
  • Send case files for  approval
  • Annotate the case or content
  • Create document redactions

Capture and combine different document types and email to create a searchable, complete case-file. Our case management software is a highly versatile, packaged solution, designed to facilitate the case lifecycle– collecting, editing and approving cases for submission. Add to that Dashboards and Reports for full accountability.


Live Reporting on-Demand

  • Full oversight of all cases
  • Visualize case dashboards
  • Generate reports on any case
  • Monitor work by users and groups
  • Notify users of new reports


Final Approvals, Create Deliverables

  • Store documents in case folders
  • Approve cases for distribution
  • Escalate cases for higher approval
  • Route cases in tailored workflows
  • Render a PDF of your case file

Additionally, you have the ability to set access privileges at the object, file cabinet, or individual level so that only authorized users can access sensitive data, ensuring the integrity and safety of your confidential or proprietary data.

Popular Case Types

Case Manager makes it easy to build and customize your own Case Types and Workflows, with a point-and-click interface.  Here are some popular case types among our US Federal client-base.  Reach out to learn more about our specific case types.

Broadening the Scope for Advanced Case Management