Efficiently Manage Cases at the Agency
Feith’s Case Manager is a low code, customizable, centralized information sharing, review, and communication system for managing and processing cases. Case Manager is used to improve collaboration abilities across the organization, regardless of whether or not employees are on-premises or out in the field, while keeping mission data secure.
Case Manager is designed to allow users to hit the ground running. Employees are shown visible counts of their currently assigned work to do from the moment they sign in. They can then communicate, collaborate, and collect information easily. Case Manager’s access authorization abilities also help you to maintain a completely defensible audit history.
- Close cases considerably faster
- Ready for classified records (DoD 5015.02-certified)
- Gain insights into your global case processing
- Structure your case processes
- Keep information digital
- Integrate with existing systems, eliminate data siloes
- Templates for commonly occurring case types
- Customize your workflows
A Purely Digital Workflow
Whether you are handling FOIA requests, Congressional Taskers, or Investigations, you’ve played the game — chasing down people from other departments, calling, reminding, begging them to email you their work. In spite of your efforts, the team is still battling to meet deadlines. What you have is a manual process.
Replace your combined paper and digital process, with a digital-native comprehensive Case Management experience, designed with US Federal Agencies in mind.
- Add structure to unstructured processes
- Architected for agency scale
- Secure messaging, controllable by classifications and markings
- Built-in DoD 5015.02 electronic records management
- Disposition and categorization automation
- Automate notifications and reminders
- Build electronic forms in 60 seconds, attach them to cases
- Customizable workflow
Collect
Trigger cases from anywhere
- Integrate with document database
- Sync from Windows directories
- Trigger cases from LOB systems
- High-speed scanning capture
- Add documents from web portal
Collaborate
Sharing and Communication
- Automatically share documents through email
- Track case collaboration & document revisions
- Send case files for approval
- Annotate the case or content
- Create document redactions
Capture and combine different document types and email to create a searchable, complete case-file. Our case management software is a highly versatile, packaged solution, designed to facilitate the case lifecycle– collecting, editing and approving cases for submission. Add to that Dashboards and Reports for full accountability.
Report
Live Reporting on-Demand
- Full oversight of all cases
- Visualize case dashboards
- Generate reports on any case
- Monitor work by users and groups
- Notify users of new reports
Deliver
Final Approvals, Create Deliverables
- Store documents in case folders
- Approve cases for distribution
- Escalate cases for higher approval
- Route cases in tailored workflows
- Render a PDF of your case file
Additionally, you have the ability to set access privileges at the object, file cabinet, or individual level so that only authorized users can access sensitive data, ensuring the integrity and safety of your confidential or proprietary data.
Popular Case Types
Case Manager makes it easy to build and customize your own Case Types and Workflows, with a point-and-click interface. Here are some popular case types among our US Federal client-base. Reach out to learn more about our specific case types.
- FOIA / PA
- Internal Investigations
- Intelligence Gathering
- Congressional Reporting
- Citizen Services
- Application Processing
- Document Preparation
- Compliance Review
83% Of Case Management Purchasers Report a complete payback period of only 2 years or less
Broadening the Scope for Advanced Case Management