Track, manage and structure your FOIA process
Feith’s FOIA Manager gives government agencies the tools they need to streamline the end-to-end FOIA process. The COTS, low-code solution provides tools to intake FOIA requests, process them, collaborate, assemble documents, redact sensitive information, visualize analytics, and package to deliver well within the allotted timeframe. Users only have to work in one location to complete every task within the FOIA lifecycle.
FOIA Manager is our latest offering in four decades of secure, easy-to-use, and powerful solutions for government’s most challenging technical problems. Now, more than ever, you can help your organization be responsive to citizen inquiry, compliant with congressional requirements, and confident in the knowledge you’re using secure software from a respected, serious vendor.
Features for mission success
Automate processes throughout the FOIA lifecycle
FOIA Manager automatically captures all submission data (requestor information, fees, waiver requests, expedited processing requests, declaration statements, methods of delivery for completed requests).
Regardless of whether the case was sparked by a workflow, webform, email, or manually by a case processor, FOIA Manager will generate a new FOIA case file and prep it for assignment.
After case creation, FOIA Manager collects all responsive documents found during discovery and places them in the case folder. This includes contents from email, file shares, SharePoint, legacy systems, social media, and more.
Case Workflow & Collaboration
An advanced workflow module will automatically drive FOIA cases from point A to point Z. FOIA clerical work is reduced tremendously with the help of automated status updates and analytics.
Redaction & Reason Codes
FOIA Manager will highlight and redact common items, including email addresses, SSN, EIN, IP addresses, and keywords or phrases. Templates are provided for redacting groups of documents.
FOIA Manager’s automated Vaughn Indexes describe sections of information that have been withheld and provide reasoning for the agency’s non-disclosure. The solution can also draft a chronology of Case Actions.
Feith’s FOIA Manager is built with transparency as a core value. Every step taken in the solution, document contents and edits, dates, times, actions, decisions, outcomes, and more are all tracked by the system. From the initial request, to collecting, to reviewing, and finally presenting deliverables to the requestor, everything is handled in one place.