Records Management University
Free online courses for Records Managers

Free     |     Online         Live or On-Demand     |     5 CRM Credits

Welcome to Records Management University, a series of online courses dedicated to serving Records Management professionals, soon to enter its eleventh semester.

Why should you register?   Just ask any of over 7,000 RM, IT & IG professionals, just like you, who have already joined us

We’re proud to have been recognized in 2019 by AIIM International
as one of the Top 5 Best Records Management resources.

  • When:  Every other Tuesday, 2:00 – 3:00 PM EST
  • CEU Credits:   CRM, IGP
  • Instructor:  Mitch Farbstein, Dean of RMU
  • Discuss:  Join the Forum
  • LinkedIn: Follow us

Let RMU Dean of Records Management, Mitch Farbstein, lead you through this educational, informational, and fun webinar course. We will spotlight the latest news, innovations, theory and concepts, critical industry issues, best practices, tips and tricks, how-to’s, and new advances in technology in Records Management. This is for everyone, experts and novices alike. Each of the 5 classes will focus on a different critical topic and last an hour.

Attention Records Managers: Each RMU session is pre-approved for 1 CRM Certification Maintenance Credit (CMP) from the Institute of Certified Records Managers up to 5 CRM credits (one for each class).

Fall Semester
The New Records Management World

Who could have predicted?

Even Aldus Huxley could never have predicted the Brave New World of work and its impact on the future of Records Management.  As Spring Semester 11 of RMU was winding down we were just entering the throes of the pandemic.  We have now experienced a global change in how and where we do our work—records managers included.

This semester’s theme is “Records Management: evolving technologies that impact society and information management in a rapidly changing work environment.”

Welcome to the brave new world of records management in a social distancing society.  And, you thought that all you needed to think about was the capture, scheduling, and disposition of traditional electronic and physical records. The 12th semester of RMU endeavors to explore the nature of records in the changing, and highly virtual, work environment.  As in the past, RMU will utilize a five sub-theme set of topics to keep you interested and engaged and prevent me from getting bored (after 11 semesters one would think all that needs to be covered about records has been, but alas, not so).

RMU is changing as well as we expand RMU’s team and add a third leg to the stool.  Please join the expanded RMU team of Dean Mitch and Dean of Admissions Scott Dore with our latest addition, Michael Edwards, Director of Student Affairs, for another unearthly, stay at home, RMU semester.

Class 1:  The landscape has been jolted   September 15, 2020 
In this first class we will explore how the sources and volumes of records are rapidly changing in warp speed. Is your organization one of them?  I bet it is!  From delivering physical records with sanitized boxes in sanitized vans, to capturing the millions of mail-in voter forms, to capturing state unemployment documentation, to payroll protection applications, to bankruptcy documentation, paper waivers during physical visits, and, lest we forget, capturing virtual business interactions now that the water cooler is off limits. 
Technology 1: IoT, Drones and Driverless vehicles (Siri, stop discussing my personal habits)

Class 2:  The science of capturing non-traditional record content   September 29, 2020
We already had to consider certain social media content in our records strategy.  This is being expanded and accelerated based on remote working environments and virtual communications.  We will discuss what aspects of these transactions are records, their impact on privacy, and cybersecurity for wide-spread remote record access. Do I see PII raising its ugly head? Technology 2: 3D printing (especially for the heartless)

Class 3:  The tools for a rapidly changing work environment    October 13, 2020 
Has your records management strategy changed?  Working from home has created the expanding records policies as to how content is captured, stored and migrated to the records repository. Is there a refocus on digitizing paper records to enhance the delivery of records in the distributed community?    For public access, will more records have to be available on-line in order to address the closed storefront?   Let’s hear it for the growth of digital signing like DocuSign.
Technology 3: Blockchain (Any loose bitcoins in your pocket?)

Class 4:  Is your organization positioned to adopt a new records strategy  October 27, 2020  
Has your organization discussed policy changes to address records and information  management in the accelerating distribution of work?  What if my organization is in the middle of a solution upgrade, migration to a new platform or you need to meet governance deadlines that were imposed pre-pandemic, will the resources be available? Will records management have an increased or decreased focus given the entended accessibility and the economic impact on the organization in terms of funding and resources?  Records are growing rapidly, greater transparency and privacy are being enforced–will you have the resources to meet the demand? 
Technology 4: 5g (The good, the bad and the Huawei)

Class 5:  What is my role in this Brave New World  November 10, 2020
Are there new or changing schedules and categories for records required?  Are there new streams of records that must be addressed?  Am I being considered as an expert in this changing climate or being left out in the cold?  Is this an opportunity to elevate my position in the organization by contributing insightful knowledge? Is there going to be a push to digitize physical content for better delivery in a highly distributed work environment. Am I prepared to take on more work if my department has to downsize because of economic conditions?  Am I going to be asked to drive the van to deliver physical records due to layoffs?  Will I have to play nurse and take support staff’s temperature?  Welcome to the Brave New World of work.
Technology 5: Human embedded chips (If you have something to say, keep it to….never mind, already got it)