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Managing Physical Records

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# Whitepapers    # RecordsManagement    #Physical

Managing Physical Records in a Digital World

Discover how Feith’s Physical Records Management solution brings physical records into the digital age, offering seamless tracking, security, and compliance for government agencies.

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With growing demands to modernize IT infrastructure, federal agencies need effective records management (RM) technology. Feith’s RMA iQ™ is built to meet the complex needs of the U.S. Federal Government, offering a compliant, flexible, and future-ready solution.

Our white paper, Feith RMA iQ™ – The Leader in Federal Solutions, explores how RMA iQ™ streamlines records management, improves compliance, and reduces costs, all while adapting to evolving requirements.

Inside the White Paper

  • Platform Overview: How RMA iQ™ integrates with existing systems and offers modular, customizable features.

  • Compliance and Certifications: Why RMA iQ™ is trusted by federal agencies, including DoDM 8180.01 and NARA compliance.

  • Improving Federal RM: How RMA iQ™ automates records management, enhancing compliance and supporting the transition to electronic records.

  • Security and Access Controls: How RMA iQ™ protects data with Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), and integration with federal identity management.

  • Document Capture and Indexing: Advanced tools for capturing and indexing records, both automatically and manually.

  • Automation and Cost Savings: How RMA iQ™ reduces manual work, cuts costs, and improves operational efficiency.

This white paper provides essential insights for federal records officers, IT managers, and agency leaders looking for a comprehensive, compliant records management solution.

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Lessons Learned from Federal ERM Implementations

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# Whitepapers    # RecordsManagement

Lessons Learned from Federal ERM Deployments

Discover practical strategies and insights from successful federal records management implementations, designed to streamline your agency’s records processes and ensure compliance.

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Managing records effectively is essential to ensuring transparency and compliance in any agency. However, the path to success often comes with unique challenges. Feith’s white paper, Lessons Learned from Federal Records Management Deployments and Programs, offers proven strategies gathered from real-world deployments, focusing on everything from record capture and content categorization to metadata’s role in automation.

What You'll Learn

Understand the WHY of Records Management: More than just compliance, records management is the foundation of transparency and accountability within government.

Strategies for Success: Explore practical lessons like prioritizing permanent records, embracing iterative go-live approaches, and securing early buy-in from IT.

Best Practices for Implementation: Learn how focusing on well-organized repositories and starting with canonical locations can lead to quicker wins in your records management program.

Efficient Automation: Dive into techniques for using quality metadata and simple, manageable disposition rules to automate key records processes.

This white paper is a must-read for federal records officers, IT leaders, and agency stakeholders looking for real-world advice to guide their records management initiatives.

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FOIA Workbench Overview

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# Whitepapers    # FOIA    #PA

Managing FOIA And Privacy Act Cases

Learn how Feith’s FOIA Workbench simplifies FOIA and Privacy Act (PA) request management, from submission to release, while ensuring full compliance with federal requirements.

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Managing FOIA and Privacy Act requests can be complex, involving multiple steps from request intake to document release. Feith’s FOIA Workbench is a comprehensive tool that automates and streamlines this process, offering government agencies everything they need to track, manage, and fulfill FOIA and PA requests efficiently.

Our white paper, FOIA & PA Management, provides a detailed look at how Feith’s FOIA Workbench enhances transparency, automates workflows, and ensures compliance with federal regulations, helping agencies handle requests faster and more accurately.

Inside the White Paper

End-to-End FOIA Management: How Feith’s FOIA Workbench automates the entire FOIA process, from submission through document release, with built-in workflows and tracking tools.

Public Portal for Requests: Explore how requesters can submit and track their FOIA/PA requests through a public-facing portal, complete with payment processing and document delivery.

Redaction and eDiscovery: Learn how FOIA Workbench’s browser-based redaction and eDiscovery tools simplify searching, reviewing, and redacting sensitive information.

Compliance and Reporting: Understand how FOIA Workbench meets federal compliance requirements, including DISA-JITC certification, and offers detailed dashboards for tracking progress and reporting.

Collaboration and Case Management: Discover how the platform facilitates inter-agency collaboration, supports case management, and provides secure communication channels for FOIA teams.

This white paper offers valuable insights for FOIA officers, legal teams, and agency leaders seeking to improve their FOIA and PA request management.

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Managing Sensitive Data

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# Whitepapers    # RecordsManagement

Managing Sensitive Data with RMA iQ

Learn how Feith’s single-tenant platform protects sensitive government data with advanced security, control, and compliance features tailored for federal agencies.

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As federal agencies handle increasing volumes of sensitive information, ensuring data security is critical. Feith’s platform is designed specifically for high-security environments, offering a single-tenant model that gives agencies full control, isolation, and the reliability needed for sensitive data protection.

Our white paper, Securing Sensitive Data, provides an in-depth look at how Feith’s platform meets the highest federal security standards while offering seamless integration with agency systems.

What's in the White Paper?

Single-Tenant Benefits: How Feith’s single-tenant model offers better control over infrastructure, security, and customization for high-sensitivity use cases.

Government Cloud Environments: How Feith operates in secure cloud environments like AWS GovCloud and Azure Government, with ATOs at all DoD Impact Levels up to IL6.

Comprehensive Security Practices: Learn about regular audits, penetration testing, and compliance with federal standards, including FedRAMP and DISA JITC.

Federal-Specific Features: Explore features developed for federal agencies, such as encryption, secure document destruction, and integration with CAC/PIV, MFA, and PKI.

This white paper offers critical insights for federal security officers, IT managers, and agency leaders seeking a secure, compliant solution for managing sensitive data.

Records Management for Better Federal AI

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# Whitepapers    # AI

Harnessing Electronic Records Management For Smarter Federal AI

Learn how federal agencies can integrate Electronic Records Management (ERM) systems to improve the accuracy and reliability of AI models.

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As federal agencies explore the possibilities of AI, challenges like unreliable or outdated responses continue to limit the effectiveness of large language models (LLMs). These systems, while powerful, struggle with generating precise answers when they lack access to real-time, agency-specific information.

Our white paper, Harnessing Electronic Records Management for Smarter Federal AI, presents a solution: integrating AI with your agency’s existing Electronic Records Management system. This approach enables AI to pull from a centralized, secure repository of accurate, up-to-date records, delivering more reliable insights tailored to your agency’s unique needs.

What's Inside the White Paper

  • The Limitations of Current AI Models: Why LLMs like GPT-4 generate incorrect or outdated information, and how this impacts decision-making in federal environments.

  • How Retrieval-Augmented Generation (RAG) Works: A detailed breakdown of RAG methods, which allow AI to retrieve real-time data from an external knowledge base, improving the accuracy and relevance of responses.

  • The Role of ERM Systems in AI: How federal agencies can use their Electronic Records Management systems as a foundational knowledge base for RAG, centralizing records to ensure data integrity and compliance.

  • Security and Compliance: Addressing concerns around the integration of AI with federal records, including the role of Feith’s RMA iQ platform in securing sensitive data, maintaining compliance with FISMA, and ensuring data privacy with Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA).

  • Data Quality and Governance: How ERM systems like RMA iQ improve AI output by providing clean, validated records, reducing the noise from irrelevant or incorrect data.

  • Scalability and Cost Efficiency: How Feith’s RMA iQ can handle large-scale federal records management while reducing costs by leveraging existing infrastructure and improving resource efficiency.

This white paper provides a practical guide for federal agencies seeking to enhance their AI capabilities while maintaining data security, compliance, and efficiency.

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Managing Salesforce Records With Feith

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# Whitepapers    # SalesForce

Managing SalesForce Records with Feith 
RMA iQ

Use Feith to break free of the restrictions of managing records in SalesForce environments.  Fill out the form to the right to receive the White Paper.

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Streamline the Ingestion of SalesForce Records with Feith

Feith’s RMA iQ offers complete lifecycle management for Salesforce records, ensuring seamless compliance with federal regulations without disrupting your existing CRM workflows. With out-of-the-box Salesforce connectors, agencies can quickly integrate records management to automate the capture, organization, and retention of case records.

Key Features:

  • Automated Record Capture: Automatically captures and stores case documents as they’re created in Salesforce
  • Seamless Integration: Manage records across Salesforce without custom development.

  • Secure Compliance: Secure, compliant data transfers align with the Federal Records Act and NARA’s UERM requirements.

RMA iQ activates at predefined stages in Salesforce, capturing key records when contracts are fulfilled or projects are approved. It organizes and indexes records automatically, ensuring timely retention and disposition in line with NARA guidelines.

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Automate the Declassification Process

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# Whitepapers   #Government   # Declassification

Get the Declassification iQ White Paper

Use Feith to break free of the restrictions of managing records in Google environments.  Fill out the form to the right to receive the White Paper.

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Managing Google Workspace records while staying compliant with evolving regulations is a challenge for employees with limited time and resources. Feith’s RMA iQ simplifies compliance, streamlines operations, and reduces administrative burdens.

This White Paper covers:

  • Compliance with federal mandates like DoDM 8180.01 and public records laws.
  • Proper retention and disposal of records.
  • Ensuring compliance with open meetings laws and records requests.
  • Automating retention, classification, and searchability to boost efficiency.
  • Enhancing transparency and accountability through better record organization.
  • Reducing manual records management to focus on higher-priority tasks.

Download now to learn how RMA iQ can streamline Google Workspace records management for efficient, compliant operations.

About Feith’s RMA iQ for Google Workspace Records Management

Feith’s RMA iQ simplifies records management in Google Workspace by:

  • Automatically capturing, categorizing, and retaining digital records.
  • Ensuring compliance with federal, state, and local regulations.
  • Streamlining retention, retrieval, and disposition processes.
  • Enhancing public transparency and easing FOIA requests.

With RMA iQ, organizations reduce administrative burdens, stay compliant, and improve transparency.

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Managing Chat and SMS Records With Feith

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# Whitepapers    # Records Management  #Capture

Managing Chat and Text Message Records with Feith RMA iQ

Now that SMS messages and team chats are considered records, they need to be ingested into your records management system.  Feith can help.

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As agencies adopt new communication tools like chat platforms and SMS, compliance with federal records laws becomes crucial. Feith’s message archiving solution offers secure, compliant management of SMS and chat data, ensuring your agency meets regulations like the Federal Records Act and NARA Bulletin 2023-02.

This White Paper covers:

  • Automatic capture and storage of messages and metadata.
  • Secure archiving and easy retrieval for FOIA and legal holds.
  • Integration with platforms like Teams, Slack, Zoom, and more.
  • Scalable solutions for agencies handling millions of messages daily.

Download now to learn how Feith’s solution ensures compliance and simplifies message management.

About Feith's Message Archiving Solution

Feith’s solution features:

  • Automatic message capture from multiple platforms.
  • Secure storage with retention policies and legal holds.
  • Advanced search for compliance and FOIA requests.
  • Scalability for agencies of all sizes.

Ensure your agency’s communications are secure, compliant, and easily retrievable with Feith.

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About Feith Systems and Software, Inc.

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# Whitepapers    # Feith Systems

About Feith Systems & Software

Discover How Feith Systems Transforms Organizations—Download Our Free White Paper and Explore 45 Years of Innovation in Records Management.

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Managing government operations while ensuring compliance with federal regulations is challenging for agencies with limited resources. Feith Systems streamlines processes, enhances efficiency, and ensures compliance with cutting-edge solutions.

This White Paper covers:

  • Compliance with regulations like DoDM 8180.01 and the Federal Records Act.
  • Seamless management of documents, records, and cases across agency operations.
  • Automation to boost efficiency and reduce manual tasks.
  • Strengthening security and enhancing public transparency.

Download now to discover how Feith Systems helps agencies optimize operations and maintain compliance.

How Can Feith Systems Help?

Feith Systems simplifies government operations by:

  • Integrating document, record, and case management systems.
  • Automating retention, classification, and search processes.
  • Ensuring compliance with federal, state, and local regulations.
  • Improving transparency and reducing administrative burdens.

Feith Systems enables federal agencies to stay compliant, streamline processes, and improve public service delivery.

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Feith

A Recap of FACT 2023

As the final echoes of the Feith Annual Conference and Training (FACT) 2023 fade away, we are left with an overwhelming sense of accomplishment and gratitude. Join us as we

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May 24, 2023

Managing Google Records With Feith

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# Whitepapers    # Google

Managing Google Records with Feith 
RMA iQ

Use Feith to break free of the restrictions of managing records in Google environments.  Fill out the form to the right to receive the White Paper.

Get the White Paper

Managing Google Workspace records while staying compliant with evolving regulations is a challenge for employees with limited time and resources. Feith’s RMA iQ simplifies compliance, streamlines operations, and reduces administrative burdens.

This White Paper covers:

  • Compliance with federal mandates like DoDM 8180.01 and public records laws.
  • Proper retention and disposal of records.
  • Ensuring compliance with open meetings laws and records requests.
  • Automating retention, classification, and searchability to boost efficiency.
  • Enhancing transparency and accountability through better record organization.
  • Reducing manual records management to focus on higher-priority tasks.

Download now to learn how RMA iQ can streamline Google Workspace records management for efficient, compliant operations.

About Feith’s RMA iQ for Google Workspace Records Management

Feith’s RMA iQ simplifies records management in Google Workspace by:

  • Automatically capturing, categorizing, and retaining digital records.
  • Ensuring compliance with federal, state, and local regulations.
  • Streamlining retention, retrieval, and disposition processes.
  • Enhancing public transparency and easing FOIA requests.

With RMA iQ, organizations reduce administrative burdens, stay compliant, and improve transparency.

LEARN MORE