Records Management University
Welcome to RMU, a series of online courses dedicated to serving Records Management professionals, soon to enter its twenty-first semester. Why should you register? Just ask any of over 9,000 RM & IG professionals, just like you, who have already joined us.
Meet the Teachers
Your Instructor
Deborah Robbins
Deborah Robbins, CRM, has over twenty years of experience in the Records and Information Governance field, in city, county, and federal government, legal, finance, education, utilities, and private sectors. She has been involved in ARMA local leadership boards. Deborah is the former Chair of the ICRM Mentoring Committee, and a leader of a CRA/CRM Study Group.
Viewing records management as the cornerstone of information governance, she encourages professionals to reclaim their influence with key stakeholders.
Your Host
Shannon Heim
Shannon has been the host of Records Management University for over five years and has been a volunteer since 2014. With a deep passion for records management and a commitment to supporting the community, Shannon has spent over a decade creating and delivering engaging content that helps professionals in the field navigate the complexities of modern records management. Her contributions extend beyond hosting; Shannon is also the creative mind behind the illustrations featured in RMU’s educational materials.
Fall 2025 Schedule
Tuesday, September 16th
2:00 PM EST
Understanding RIM Challenges
Tuesday, September 30th
2:00 PM EST
Artificial Intelligence and You
Tuesday, October 14th
2:00 PM EST
Stepping Into the Digital Age
Tuesday, October 28th
2:00 PM EST
Maintaining Excellence Through Change
Tuesday, November 18th
2:00 PM EST
Developing a Records Management Framework
Why Join?
RMU’s Heads of Records Management training will lead you through this educational, informational, and fun webinar course. We will spotlight the latest news, innovations, theory and concepts, critical industry issues, best practices, tips and tricks, how-to’s, and new advances in technology in Records Management. This is for everyone, experts and novices alike. Each of the 5 classes will focus on a different critical topic and last an hour.
Frequently Asked Questions
Records Management University serves as a series of webinars curated to educate professionals on every facet of Records Management. This program spans from foundational concepts to advanced intricacies, offering an understanding of essential topics such as compliance, digital transformation, industry best practices, and real-world case studies.
Our goal is to equip you with actionable knowledge that transcends theory, enabling you to navigate the realm of records management.
This series is tailored to various professionals including Records Managers, Information Governance Professionals, Compliance Officers, IT Managers, and any individuals aiming to enhance their records management knowledge.
Registration can be completed online through the registration link provided in this webpage. Simply fill out the form with your details, and you will receive a confirmation email from the RMU team confirming your registration.
No, Records Management University is entirely free to attend.
We believe in empowering professionals with essential knowledge in records management, and we are pleased to offer this educational opportunity to all interested participants.
Yes, we do record all webinars in the Records Management University series. They will be made available as on-demand videos and will be emailed to registrants following the live sessions.
This allows participants to revisit the content at their convenience and ensures that those unable to attend the live sessions can still benefit from the insights shared.
Participants will need a stable internet connection to download our webinar client application, GoToWebinar. This user-friendly platform ensures a seamless experience during our live sessions. Once downloaded, simply follow the instructions to join the webinar. We recommend testing the application prior to the event to ensure everything is working smoothly.
If you can’t make it to a live session, no problem. You can catch up by watching the recorded on-demand version. After the live class, this recording will be made available for everyone who signed up via a follow-up email.
So, even if you miss the live session, you won’t miss out on the good stuff – you can still learn at your own pace.