NEW: Feith's RMA iQ is now Fully FedRAMP Authorized

Welcome to RMU!

Your trusted records management resource since 2014

Records Management University: The go-to online series for Records Management and Information Governance pros. With over 9,000 RM & IG professionals already on board, RMU is just months away from kicking off its twenty-third semester!

In just five one-hour sessions, you’ll get the latest updates, smart strategies, and practical tips from industry leaders. Whether you’re new to the field or a seasoned expert, RMU makes learning fresh, relevant, and fun.

Meet the Teachers

Host

Shannon Heim

Shannon has been the host of Records Management University for over six years and has been a volunteer since 2014. With a commitment to supporting the community, Shannon has spent over a decade creating and delivering engaging content that helps professionals in the field navigate the complexities of records management. Shannon is also the mind behind the illustrations featured in RMU’s educational materials.

Instructor

Ray Davis

Ray Davis is a records management veteran with over 20 years of experience and a long-time ARMA member who served as a Regional Vice President. He has presented at an almost countless number of webinars and conferences, and if his name sounds familiar, it should. Ray is a returning Records Management University instructor, and we could not be more excited to have him back.

Frequently Asked Questions

What is Records Management University about?

Records Management University serves as a series of webinars curated to educate professionals on every facet of Records Management. This program spans from foundational concepts to advanced intricacies, offering an understanding of essential topics such as compliance, digital transformation, industry best practices, and real-world case studies.

Our goal is to equip you with actionable knowledge that transcends theory, enabling you to navigate the realm of records management.

Who can attend RMU?

This series is tailored to various professionals including Records Managers, Information Governance Professionals, Compliance Officers, IT Managers, and any individuals aiming to enhance their records management knowledge.

How do I register for RMU?

Registration can be completed online through the registration link provided in this webpage. Simply fill out the form with your details, and you will receive a confirmation email from the RMU team confirming your registration.

Is there a fee I need to pay?

No, Records Management University is entirely free to attend.

We believe in empowering professionals with essential knowledge in records management, and we are pleased to offer this educational opportunity to all interested participants.

Are the webinars recorded for future viewing?

Yes, we do record all webinars in the Records Management University series. They will be made available as on-demand videos and will be emailed to registrants following the live sessions.

This allows participants to revisit the content at their convenience and ensures that those unable to attend the live sessions can still benefit from the insights shared.

What technical requirements are needed to join the webinar?

Participants will need a stable internet connection to download our webinar client application, Zoom. This user-friendly platform ensures a seamless experience during our live sessions. Once downloaded, simply follow the instructions to join the webinar. We recommend testing the application prior to the event to ensure everything is working smoothly.

I'm unable to attend a session. What do I do?

If you can’t make it to a live session, no problem. You can catch up by watching the recorded on-demand version. After the live class, this recording will be made available for everyone who signed up via a follow-up email.

So, even if you miss the live session, you won’t miss out on the good stuff – you can still learn at your own pace.

Register Now for the spring 2026 semester!

Please fill out the form to officially join the class. Once registered, you will receive emails from RMU about upcoming classes and your link to join in.

Spring 2026 Class Schedule

Tuesday, March 17th

2:00 PM EST

Introduction to Records Management

Federal records management has changed. In this opening session, we clarify what qualifies as a federal record across email, chat, collaboration tools, cloud platforms, and mission systems. We introduce the Federal Records Act and NARA requirements in clear, practical terms, and define what “defensible” really means in everyday operations. You will leave with a confident understanding of scope, roles, and what a modern federal RM program must include.

Tuesday, March 31st

2:00 PM EST

Foundation of Records Management

Strong programs are built on knowing what you have and what you are authorized to do with it. This session focuses on inventories, applying the General Records Schedules and agency schedules, and designing retention rules with clear triggers and logic. We translate policy into practical steps you can use to reduce risk and strengthen compliance.

Tuesday, April 14th

2:00 PM EST

The Technologies of Records Management

Records management lives in the systems people use every day. We explore how to apply retention and controls in Microsoft 365, electronic messaging platforms, shared drives, and other digital environments. Topics include managing electronic messages, audit trails, automation, and using AI responsibly while preserving defensibility.

Tuesday, April 28th

2:00 PM EST

Records Disposition & Destruction

Disposition is where a program proves it works. This session walks through authorized disposition under NARA-approved schedules, applying cutoffs correctly, coordinating legal holds, and documenting actions with clear evidence. You will learn how to execute destruction or transfer confidently and responsibly.

Tuesday, May 12th

2:00 PM EST

Records Management Related Concerns

Records management does not stand alone. In our final session, we connect RM to privacy, FOIA, eDiscovery, cybersecurity, and emerging AI governance priorities. You will leave with a practical roadmap for aligning stakeholders and strengthening your agency’s overall information governance approach.

Why Join?

RMU’s Heads of Records Management training will lead you through this educational, informational, and fun webinar course. We will spotlight the latest news, innovations, theory and concepts, critical industry issues, best practices, tips and tricks, how-to’s, and new advances in technology in Records Management. This is for everyone, experts and novices alike. Each of the 5 classes will focus on a different critical topic and last an hour.