JAD Beta – Design the Future of Feith

At Feith Systems, we pride ourselves on our closeness with customers—we like to say that all of our software is born from customer need.

That’s why every year we host JAD- a Joint Application Development session where customers tell us how they’re using the software and what we can do to make it work better for them. Some features that came from past JAD sessions include:

  • Add page- select multiple documents and append a page to them in bulk
  • Record when a user logs into WebFDD for reporting (last login)
  • Print Workflow Diagram to PDF
  • RSS feed to notify customers of new releases.

This year during JAD, we had some of the very first customers using FeithDrive in production participate, which prompted us to look at the application in-depth with the entire JAD audience. We got great feedback on one of the features of FeithDrive from a customer who hasn’t even implemented it yet!

See, in FeithDrive, we save the entire revision history for every document—we do this for a few reasons:

  1. Some clients NEED to preserve a full audit trail for every document they have—we want our software to be compliant with their needs
  2. The convenience of seeing who made changes, when, and being able to see older versions of the documents at a moment’s notice. You only have to overwrite your work once to know the pain of losing it!

Some of our other customers want to ability to turn this off- to have new versions of a document overwrite older versions with no version history preserved.

And we said—why not. As long as the functionality remains in place for customers who need it for compliance, then we don’t see the harm in removing the audit trail for systems that have less strict requirements.

And then another customer had an idea for JAD Beta- that’s right, it wasn’t even our idea! To test new software on the customers we want to use it while it’s still being written.

So here we are—we want your feedback on the software we’re still writing. All we want to do is show it to you and if you happen to say, “what about…” then we’re all ears.

Share:

More Posts

FDA Partners with Feith Systems for FOIA Modernization

Feith Systems industry-leading FOIA Workbench solution has been chosen by the U.S. Food and Drug Administration (FDA) as part of the agency’s continuous commitment to modernize its Freedom of Information Act (FOIA) processes. FOIA Workbench enhances business processes, solves cross-agency issues, and optimizes data use.

Feith Selected by NOAA for Records Transformation​

Feith Systems & Software proudly announces its pivotal partnership with the National Oceanic and Atmospheric Administration (NOAA). The esteemed agency has selected the RMA iQ platform as the definitive electronic records management (ERM) tool for its Records Management Program.

Feith Systems Poised for FedRAMP Certification, Q2 2024

Feith Systems is excited to announce its ongoing pursuit of the FedRAMP certification. This progression is set to equip Federal agencies with Feith’s state-of-the-art records management solution, which not only aligns with NARA’s UERM standards but also embraces the pinnacle of government-approved security measures.