Support & Training
We have engineers available to help

Technical support, available now

Are you a Feith user looking for technical support about a current issue? Have questions? Contact us now and a Support Engineer will gladly assist you.

We're ready to help

Just one call for service and support on Feith provided software and hardware and managed by our Support Department staffed by engineers with years of proven software and hardware experience.

Each Feith installation includes a high-speed remote support connection for communication between the customer site and the Feith Support Department, allowing issues to be viewed directly for prompt resolution. Software updates can also be downloaded via the remote connection.

User Group & Knowledge Base
As a Feith customer, you receive a secure, personal login to our private knowledge base site.

  • Review product release notes.
  • Download documentation.
  • Lookup items in our knowledgebase.

Read the Case Study

Hear how clients in your industry are using the Feith platform to tackle their most challenging records-based processes. 

Training courses from Feith experts

The goal of our week-long, beginner-to-expert training courses is to provide an education for everyone – user-to-admin – that will allow you to take full advantage of the features of Feith software, whether you are a new customer, have new users or administrators, or you need a refresher.

Reasonably-priced courses are held throughout the year in our Fort Washington, PA, facility. Sessions end by 5pm so you have time to explore the wonderful city of Philadelphia.  If you’re unable to attend live training in Philadelphia, our standard training is also available as a series of live, interactive online courses. Courses are offered in three hour sessions targeting what you need to know.

Site Visit Training At Your Facility
Interested in having training live at your facility rather than taking the trip to Philadelphia?

For more details, times, pricing, and availability, please contact your project manager or account representative, or email us at more-info@feith.com or call us at 215-646-8000.