Are government agencies making progress towards achieving their goals outlined in M-19-21 and M-23-07? According to a survey conducted by DGI prior to their conference on eDiscovery, Records & Information Management, over half of the respondents reported that they either have not met their objectives or are unsure about their progress. Only 6% have achieved their objectives thus far, while 40% expect to meet them by June 2024. This indicates that there is still a significant gap and room for improvement for agencies to reach their targets, particularly in the case of Office 365 which poses a major challenge for larger organizations.

In light of this, Feith’s Senior Records Management consultant, James Jones, examines strategies for addressing the primary source of records for most agencies.