Personal, Easy-To-Reach Support

Current Customer Support Info

Are you a Feith user looking for technical support about a current issue? Call us now at 215.646.8000, and a Project Manager, Support Representative, or Solutions Engineer will gladly assist you. Have questions? Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Current users can login to their User Group account here. Don't have a login? Give us a call and we'll set you up.

About Feith Software Support

Supporting User Needs at Every Level

One-Call Service

Just one call for service and support on Feith provided software and hardware and managed by our Support Department staffed by engineers with years of proven software and hardware experience.

Call Tracking

All support calls are tracked in a customer support database until brought to resolution. The database provides a historical record of each installation. You'll never have to explain your issue multiple times to multiple people.

Remote Support

Each Feith installation includes a high-speed remote support connection for communication between the customer site and the Feith Support Department, allowing issues to be viewed directly for prompt resolution. Software updates can also be downloaded via the remote connection.

Engineering Department Availability

When needed, additional assistance is provided by the Engineering Department.

Feith User Group Web Account

As a Feith customer, you receive a secure, personal login to a private web user account.

• • Review product release notes.
  • Initiate and track support calls.
  • Download documentation.
  • Lookup items in our knowledgebase.